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HOMAG Nov 2024
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The cost of quality: Achieving excellence in architectural woodwork

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AWMAC by Kashia Robinson
Kashia Robinson is the National GIS Program Manager for the Architectural Woodwork Manufacturers Association of Canada. She can be reached at kasia.robinson@awmac.com for any information regarding AWMAC's Guarantee and Inspection Service.
In the realm of project management, a well-known adage states: “Fast. Cheap. Quality. Choose any two.” This triangle dilemma often leads to difficult decisions, leaving teams to compromise on key project attributes. However, what if there were a way to transcend this traditional trade-off in architectural woodwork projects? The answer lies not in fairy tales, but in choosing the right partners within the industry.
Elevating quality standards
At the heart of exceptional architectural woodwork lies a commitment to quality. Our AWMAC manufacturing members are dedicated to this principle, adhering to the North American Architectural Woodwork Standards (NAAWS). This comprehensive manual defines the essential qualities, methodologies, and craftsmanship required for both the manufacturing and installation of architectural woodwork. Membership in our association symbolizes an unwavering promise to exceed ordinary industry standards and deliver results that stand the test of time.
Cost-effective solutions
While the pursuit of quality often raises concerns about costs, integrating the Guarantee and Inspection Service (GIS) into your project significantly mitigates financial risks. GIS facilitates early detection of issues, preventing costly revisions, unexpected change orders, and incorrect material orders. By requiring specifications that incorporate GIS, clients ensure that all competing manufacturers submit comparable bids, promoting transparency and fairness in the bidding process. This not only clarifies pricing but also reduces the likelihood of substitutions, ultimately leading to more accurate project estimates and minimized cost overruns. While the initial project costs may not fall into the “cheap” category, the strategic investment in GIS empowers all stakeholders to maintain control over expenses throughout the project lifecycle. 
Accelerating project timelines
Timely project execution is essential, yet often fraught with challenges. When a project begins on solid footing, characterized by thorough communication and documentation, it paves the way for efficient management. GIS shop drawing reviews and mock-up inspections eliminate potential ambiguities, ensuring that production proceeds seamlessly. This proactive approach minimizes delays and allows for the timely achievement of project milestones.
Shared responsibilities for success
Successful projects hinge on collaborative efforts and shared accountability:
Customers: It is imperative for you, as a customer, to demand excellence by insisting on compliance with NAAWS, advocating for fair pricing through GIS, and establishing realistic timelines.
Manufacturers: It is equally the responsibility of manufacturers to uphold these standards, delivering quality work punctually and at competitive prices.
AWMAC: Our role extends to preserving and promoting trust, quality, and exceptional service within the architectural woodwork industry.
In conclusion, the journey to achieving quality, cost-effectiveness, and efficiency in architectural woodwork is not a mystical process but a deliberate strategy based on solid partnerships and industry best practices. 
With the right team in place and a commitment to excellence, projects can flourish from conception to completion. Let’s work together to unlock this trifecta of success in your next endeavour!

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