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Balancing automation with human expertise in woodworking

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Tech Talk by Peter Mate
Peter Mate is owner and president of Planit Canada, a software and services company devoted to servicing the manufacturing industry. For more info email peterm@planitcanada.ca

Automation is taking over woodworking shops everywhere, and while it might seem machines are doing all the heavy lifting, there’s still one thing they can’t replace: human expertise. 
Sure, we can now crank out kitchens and closets faster than ever, but when it comes to the finer details, the machines are still playing catch-up.
Let’s face it, robots can do a lot - they don’t complain, don’t need coffee breaks, and can churn out cabinet doors or closet panels at a rate no human could match. But here’s the catch: they’re great at making a thousand pieces identical, not at deciding whether that wood grain should run horizontally or vertically on a custom kitchen island. And good luck asking them for advice on how to fit that tricky corner cabinet in a tight space.
Machines are incredible for the repetitive stuff. They’ll cut hundreds of panels to size without so much as a grumble. But the real artistry in woodworking comes when the unexpected happens - when a piece of wood behaves differently than expected, when the design calls for something outside the standard dimensions, or when a custom kitchen or closet requires a unique solution. That’s where human skill comes in, and that’s what makes the final product truly special.
The thing is, today’s woodworkers aren’t just getting their hands dirty with sawdust anymore. They’re working alongside these high-tech machines, acting as problem-solvers, innovators, and troubleshooters. We’ve gone from craftsmen to what I like to think of as woodworking wizards - equal parts traditional artisan and tech-savvy operator. Sure, the CNC machines are doing the bulk of the cutting and shaping, but it’s the human operator who knows how to adjust the machine when something’s a little off or the project needs a creative touch.
Let’s take kitchens as an example. The automated machines might cut those sleek cabinet doors to perfection, but they don’t know that the client is looking for a custom finish to match their grandmother’s heirloom table. They can’t look at the layout of a kitchen and decide, hmm, that pantry door might work better with a little tweak to the design. And they certainly can’t anticipate the quirky demands that every homeowner inevitably brings to the table.
The same goes for closets. Sure, a robot can churn out shelf after shelf, but when it comes to making the most out of an awkward nook or designing a space that feels both functional and luxurious, human insight is irreplaceable. Closets aren’t just about maximizing storage anymore - they’re mini sanctuaries, custom-designed for each individual, and that level of personalization? Well, that’s still a human touch.
Of course, automation isn’t the enemy. In fact, it’s a game changer. We can now produce high-quality work at a faster pace, and with greater consistency, than ever before. And let’s be honest - no one’s going to miss spending hours sanding doors or cutting panels by hand. But the best shops understand that automation and human expertise aren’t an either/or proposition. The real magic happens when we combine the precision of machines with the creativity, flexibility, and experience of human workers.
However, this balance also means that today’s woodworkers need to wear more hats. They need to know their way around the latest CNC machine, understand the software that runs it, and be able to step in when something goes wrong. It’s no longer enough to just be good with a saw - you’ve got to be part craftsman, part technician. And as technology continues to evolve, so too must our skillsets.
But here’s the good news, all this tech doesn’t make us obsolete. In fact, it makes us more valuable. We’re no longer spending our days doing repetitive, back-breaking tasks; we’re becoming problem solvers, innovators, and creative thinkers. We’re finding ways to use these machines to bring our clients’ visions to life in ways that were never possible before.
So, while robots are great for cranking out kitchen cabinet parts and closet components, let’s not forget the bigger picture. Machines may be able to do the grunt work, but when it comes to creating a truly remarkable project - something with personality, creativity, and a little bit of soul - it’s the human touch that makes all the difference. After all, kitchens and closets are more than just storage spaces - they’re a reflection of style and creativity, and that’s something only a human can bring to the table

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